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Privacy Policy
Last Updated: September 15, 2025
It is Freedom Lift's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.freedomlift.com (hereinafter, "us", "we", or "www.Freedom Lift.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

SMS and Text Message Privacy Policy Information We Collect for SMS Services
When you opt into our SMS program, we collect and use the following information:

  • Mobile phone number - to send you text messages

  • Name (when provided) - for personalized communications

  • Opt-in timestamp and method - to document your consent

  • Message interaction data - to improve our services and ensure compliance


How We Use Your Mobile Information
Your mobile phone number and related SMS data are used exclusively for:

  • Sending appointment reminders and confirmations

  • Providing service updates and notifications

  • Delivering promotional offers and marketing messages (only with your consent)

  • Customer service communications

  • Security alerts and account information

SMS Data Sharing and Third-Party Disclosure

IMPORTANT: Freedom Lift does NOT share, sell, or transfer your mobile phone number, SMS opt-in data, or consent status to any third parties or affiliates for marketing or promotional purposes.

Limited Service Provider Sharing: We may share your mobile information only with trusted service providers who assist us in operating our SMS program, including:

  • Platform providers who manage our messaging system

  • Phone companies and carriers who deliver messages

  • Technical vendors who assist in message delivery and compliance

All such service providers are contractually obligated to:

  • Keep your data confidential

  • Use your information solely for providing SMS services on our behalf

  • Not use your data for their own marketing purposes

Exclusion from All Other Data Sharing: All SMS opt-in data and consent information are specifically excluded from any other data sharing, selling, or transfer arrangements we may have. This information will not be shared with any third parties under any circumstances except as described above for service delivery.
SMS Consent and Opt-In Records
We maintain detailed records of your SMS consent including:

  • Date and time of opt-in

  • Method of consent (website form, keyword, verbal, etc.)

  • Specific consent language presented to you

  • Your mobile phone number and any associated account information

These records are kept to demonstrate compliance with federal regulations and to protect both you and Freedom Lift.
SMS Opt-Out and Data Retention

  • You may opt out of SMS communications at any time by replying STOP, calling 866-543-8669, or emailing sales@freedomlift.com

  • Upon opt-out, we will cease sending marketing messages immediately

  • We retain your opt-out status permanently to ensure we don't message you again

  • Consent and opt-out records are maintained for compliance purposes as required by law


Location-Based SMS Services
If we offer location-based SMS services in the future, we will:

  • Clearly describe how location data is collected

  • Explain the specific purposes for location tracking

  • Obtain separate consent for location-based messaging

  • Allow you to opt out of location services while maintaining other SMS features


Website Visitors
Like most website operators, Freedom Lift collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Freedom Lift's purpose in collecting non-personally identifying information is to better understand how Freedom Lift's visitors use its website. From time to time, Freedom Lift may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. Freedom Lift also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on www.freedomlift.com blog posts. Freedom Lift only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information
Certain visitors to Freedom Lift's websites choose to interact with Freedom Lift in ways that require Freedom Lift to gather personally-identifying information. The amount and type of information that Freedom Lift gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at www.freedomlift.com to provide a username and email address. We also collect mobile phone numbers when customers opt into our SMS communications program.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
SMS Security Measures: We implement additional security measures for SMS data including:

  • Encrypted storage of mobile phone numbers and consent records

  • Secure transmission protocols for message delivery

  • Regular security audits of our messaging systems

  • Restricted access to SMS data on a need-to-know basis


Regulatory Compliance
Freedom Lift maintains compliance with federal regulations governing business text messaging, including:

  • Telephone Consumer Protection Act (TCPA) - ensuring proper consent and opt-out procedures

  • 10DLC Registration Requirements - maintaining proper brand and campaign registration with The Campaign Registry (TCR)

  • Federal Communications Commission (FCC) Guidelines - following all current messaging regulations

  • CTIA Best Practices - adhering to industry standards for responsible messaging


Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Freedom Lift and does not cover the use of cookies by any advertisers.

Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics
Freedom Lift may collect statistics about the behavior of visitors to its website and SMS program usage. Freedom Lift may display this information publicly or provide it to others. However, Freedom Lift does not disclose your personally-identifying information or individual SMS usage patterns.

Cookies
To enrich and perfect your online experience, Freedom Lift uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Freedom Lift uses cookies to help Freedom Lift identify and track visitors, their usage of http://www.Freedom Lift.com, and their website access preferences. Freedom Lift visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Freedom Lift's websites, with the drawback that certain features of Freedom Lift's websites may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Freedom Lift's use of cookies.

Your Rights and Choices
You have the following rights regarding your personal information and SMS data:

  • Access: Request information about what personal data we have about you

  • Correction: Request correction of inaccurate information

  • Deletion: Request deletion of your personal information (subject to legal retention requirements)

  • Opt-Out: Cease SMS communications at any time through multiple methods

  • Portability: Request a copy of your data in a machine-readable format

To exercise these rights, contact us at sales@freedomlift.com or 866-543-8669.
Privacy Policy Changes
Although most changes are likely to be minor, Freedom Lift may change its Privacy Policy from time to time, and in Freedom Lift's sole discretion. Freedom Lift encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
SMS-Specific Changes: If we make material changes to how we handle SMS data, we will notify active SMS subscribers via text message or other reasonable means before the changes take effect.
Contact Information
For questions about this Privacy Policy, particularly regarding SMS communications, contact us at:

This Privacy Policy governs our collection and use of your information. By using our website and SMS services, you consent to the data practices described in this statement.

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